How We Stay In Step

We put the customer’s journey at the heart of your story. As your partner, it is our job to help craft and connect your brand to the right audience at every stage to create impactful and lasting relationships.

Finding Your Rhythm

Next Step represents innovators from across the country in all aspects of healthcare from medtech, biotech and HCIT. The common bond: innovation that seeks to improve care, reduce costs and make for a better patient experience. Having synergy between all forms of created content and earned coverage allows our clients to tell a holistic brand story that is reinforced by independent parties. Depending on client needs, a personalized combination of traditional PR tools alongside advanced digital marketing techniques and backend sales support keeps your brand top of mind with customers throughout their buying journey.

As marketing budgets continue to tighten and ROI is expected, clients trust us to work closely with customers, their patients, and partners to help frame company success for key stakeholders. We aim to be an extension of in-house marketing teams through consistent and transparent communication and a personal commitment to client success.

Meet the Team

Our team is results and action-oriented and recognizes that partnership value should be achieved every week. This is achieved through consistent and transparent communication and a personal commitment to client success. We represent innovators from across the country in all aspects of healthcare from medtech, biotech and HCIT. The common bond: innovation that seeks to improve care, reduce costs and make for a better patient experience.

Nigel Smith

Nigel Smith

Alyssa McCann

Alyssa McCann

Tom Kirwan

Tom Kirwan

Cassie Smith

Cassie Smith

Sara Remus

Sara Remus

Melissa Brouillette

Melissa Brouillette

Kate Nichols

Kate Nichols

Featured Case Studies

QPID HEALTH

Omnicell

Bioness

Our Views

Next Up at Next Step: Sara Remus

Next Up at Next Step: Sara Remus

Next Up at Next Step: Sara Remus! Sara has worked both in-house and in the agency setting (she started out as an intern at NSC over five years ago!) and has a passion for understanding and storytelling healthcare tech, policy, and the patient experience. Read on for...

JOIN OUR TEAM: NOW HIRING AN ACCOUNT ASSOCIATE!

JOIN OUR TEAM: NOW HIRING AN ACCOUNT ASSOCIATE!

Next Step Communications is searching for a fun, hard-working and creative Account Associate to join our team! We are a national award-winning, growing public relations agency based in the Greater Boston area, working with a wide range of healthcare companies most...