How We Stay In Step

We put the customer’s journey at the heart of your story. As your partner, it is our job to help craft and connect your brand to the right audience at every stage to create impactful and lasting relationships.

Finding Your Rhythm

Next Step represents innovators from across the country in all aspects of healthcare from medtech, biotech and HCIT. The common bond: innovation that seeks to improve care, reduce costs and make for a better patient experience. Having synergy between all forms of created content and earned coverage allows our clients to tell a holistic brand story that is reinforced by independent parties. Depending on client needs, a personalized combination of traditional PR tools alongside advanced digital marketing techniques and backend sales support keeps your brand top of mind with customers throughout their buying journey.

As marketing budgets continue to tighten and ROI is expected, clients trust us to work closely with customers, their patients, and partners to help frame company success for key stakeholders. We aim to be an extension of in-house marketing teams through consistent and transparent communication and a personal commitment to client success.

Meet the Team

Our team is results and action-oriented and recognizes that partnership value should be achieved every week. This is achieved through consistent and transparent communication and a personal commitment to client success. We represent innovators from across the country in all aspects of healthcare from medtech, biotech and HCIT. The common bond: innovation that seeks to improve care, reduce costs and make for a better patient experience.

Nigel Smith

Nigel Smith

Melissa Brouillette

Melissa Brouillette

Cassie Smith

Cassie Smith

Olivia Mannion

Olivia Mannion

Jessika Parry

Jessika Parry

Erin Dixon

Erin Dixon

Featured Case Studies

QPID HEALTH

Omnicell

Bioness

Our Views

Now Hiring: Summer Healthcare PR Intern!

Now Hiring: Summer Healthcare PR Intern!

Next Step Communications is a fast-growing, healthcare PR agency based in Dedham, MA. We’re looking for a bright and driven undergraduate who’s interested in learning about healthcare PR. Summary Our 12-week internship offers the unique opportunity to gain hands-on...

Why Brand Storytelling Boosts Engagement with Audiences

Why Brand Storytelling Boosts Engagement with Audiences

Humans have been communicating through stories for tens of thousands of years. Historically, stories were needed to help ancestors teach their children of dangers. Narratives have not only shaped how people learn and communicate, but enabled their survival. As a...