How We Stay In Step

We put the customer’s journey at the heart of your story. As your partner, it is our job to help craft and connect your brand to the right audience at every stage to create impactful and lasting relationships.

Finding Your Rhythm

Next Step represents innovators from across the country in all aspects of healthcare from medtech, biotech and HCIT. The common bond: innovation that seeks to improve care, reduce costs and make for a better patient experience. Having synergy between all forms of created content and earned coverage allows our clients to tell a holistic brand story that is reinforced by independent parties. Depending on client needs, a personalized combination of traditional PR tools alongside advanced digital marketing techniques and backend sales support keeps your brand top of mind with customers throughout their buying journey.

As marketing budgets continue to tighten and ROI is expected, clients trust us to work closely with customers, their patients, and partners to help frame company success for key stakeholders. We aim to be an extension of in-house marketing teams through consistent and transparent communication and a personal commitment to client success.

Meet the Team

Our team is results and action-oriented and recognizes that partnership value should be achieved every week. This is achieved through consistent and transparent communication and a personal commitment to client success. We represent innovators from across the country in all aspects of healthcare from medtech, biotech and HCIT. The common bond: innovation that seeks to improve care, reduce costs and make for a better patient experience.

Nigel Smith

Nigel Smith

Melissa Brouillette

Melissa Brouillette

Erin Dixon

Erin Dixon

Cassie Smith

Cassie Smith

Maggie Cochran

Maggie Cochran

Jessika Parry

Jessika Parry

Olivia Mannion

Olivia Mannion

Featured Case Studies

QPID HEALTH

Omnicell

Bioness

Our Views

Email Marketing in 2019: More Than Getting Into the Inbox

Is email marketing becoming obsolete? This is the question that is on all marketers’ minds as they consider how best to engage with potential and existing customers. Inboxes are overflowing, and the struggle to stand out while still complying with new privacy...

When Brand Partnerships Cause Customer Rage: Macy’s & Forever21

In our office, most conversations revolve around our own clients and how to best engage journalists, consumers, and partners on their behalf. However, there are times when a brand will violate the basic tenants of our practice enough that it ends up as watercooler...

Next Step Summer Reading Picks

As recent weather has definitively proved – summer (& the associated heatwaves) have landed! If you plan on hitting the beach, you may be thinking about the best summer reading picks to pass the time. While it’s fun to pull out a book as you bask in the sun, we’ve...